1. Tell us about your office
How many machines, where you are, and what keeps going wrong.
IT help for small offices, clinics, shops and studios around PJ and KL. Call us per visit when something breaks, or put us on a monthly contract so someone is looking after your machines before they fail.
Everything from a printer that will not print to the backup you hope you never need.
Per visit suits a small office with a handful of machines. Something breaks, you call, we come, you pay for that visit. Nothing ongoing.
Monthly contract suits a business that cannot afford downtime. You get scheduled visits, preventive maintenance, priority response when something goes down, and one number to call instead of hunting for a technician while your staff sit idle.
How many machines, where you are, and what keeps going wrong.
A visit to see the setup properly – machines, network, printers and how your staff work.
We quote both ways and tell you honestly which one makes sense for your size.
Scheduled maintenance, fast response when something breaks, and one number to call.
No. You can call us per visit whenever something breaks, and pay only for that visit. A monthly contract makes sense once you have enough machines that something needs attention most weeks – it covers regular visits and gives you priority when something goes down.
It depends on your location and the work involved. WhatsApp us your address and a short description of the problem and we will give you the charge before we come out.
Petaling Jaya and Kuala Lumpur, including Damansara Perdana, Kota Damansara, Mutiara Damansara, Bandar Utama, Tropicana, TTDI and Kepong. Further out can usually be arranged – just ask.
For urgent problems we try to get to you the same or next working day. Contract clients get priority. If the problem can be solved remotely we will often do that first so you are not waiting.
Yes. We set up backups so your business data is copied automatically and we check that the copies actually restore – a backup nobody has tested is not a backup.
Yes. We supply laptops, desktops, printers and accessories, set them up and support them afterwards, so you are not dealing with three different suppliers.
We take it back to our store in Damansara Perdana, repair it there and return it. Where it matters we can discuss a loan arrangement so your staff keep working.
Tell us how many machines you have and where your office is. We will tell you what support makes sense and what it costs.