1. Tell us what happened
WhatsApp us the device, its size and what happened before the data went missing.
Hard disk not detected, drive accidentally formatted, files gone after a virus, or a disk that clicks and will not spin? We recover data from hard disks, SSDs, pendrives, memory cards and RAID servers.
Most data loss falls into two groups. Logical damage is when the drive still works but the data is gone or unreadable. Physical damage is when the drive itself has failed – and the worst cases need a clean room, because opening a drive in normal air destroys it.
We diagnose first, then give you a fixed quotation. You only decide after you know the price and what can be recovered.
Accidental formatting, virus attack, boot and partition structure corruption.
| Device | Price |
|---|---|
| Memory card, USB flash drive & SSD | RM150 – RM500 |
| 2.5" / 3.5" HDD – ≤ 500 GB | RM400 |
| 2.5" / 3.5" HDD – ≤ 1 TB | RM450 |
| 2.5" / 3.5" HDD – ≤ 2 TB | RM500 |
| 2.5" / 3.5" HDD – ≤ 3 TB | RM550 |
| 2.5" / 3.5" HDD – ≥ 4 TB | RM600 |
Damaged PCB, firmware corruption, bad sectors.
| Device | Price |
|---|---|
| Memory card, USB flash drive & SSD | RM600 – RM2,600 |
| 2.5" / 3.5" HDD – ≤ 500 GB | RM500 |
| 2.5" / 3.5" HDD – ≤ 1 TB | RM600 |
| 2.5" / 3.5" HDD – ≤ 2 TB | RM700 |
| 2.5" / 3.5" HDD – ≤ 3 TB | RM800 |
| 2.5" / 3.5" HDD – ≥ 4 TB | RM900 |
Damaged heads, damaged motor and other internal failures that must be opened in a clean room.
| Device | Price |
|---|---|
| 2.5" / 3.5" HDD – ≤ 500 GB | RM1,800 |
| 2.5" / 3.5" HDD – ≤ 1 TB | RM2,200 |
| 2.5" / 3.5" HDD – ≤ 2 TB | RM2,600 |
| 2.5" / 3.5" HDD – ≤ 3 TB | RM3,000 |
| 2.5" / 3.5" HDD – ≥ 4 TB | RM3,400 |
RAID0, RAID1, Volume Set, RAID5, RAID5+1, RAID5EE, NAS and SAN.
| Service | Price |
|---|---|
| Failed RAID disk array – calculated individually for each case | RM2,000 – RM5,000 per drive |
All recovery work is strictly confidential.
WhatsApp us the device, its size and what happened before the data went missing.
Bring the drive in. We check what failed and what can be recovered – no diagnosis fee.
You get one fixed price. Only after you agree do we start the recovery.
You verify the recovered data before paying. No data recovered means no charge.
It depends on the device and the type of failure. Logical recovery on a hard disk starts at RM400, physical damage from RM500, and clean room work on drives with damaged heads or motors starts at RM1,800. Memory cards, pendrives and SSDs start from RM150 for logical cases. We give you a fixed quotation after diagnosis.
No. There is no diagnosis fee, and if we cannot recover the data you need, there is no charge.
Between 1 and 7 days depending on the case. Simple logical recovery is usually quick; drives that need clean room work or a RAID array take longer.
Often yes, but stop using it immediately. Clicking usually means the heads are damaged and every extra minute powered on can destroy more of the platter. That type of job is done in a clean room.
Yes. We handle memory cards, USB flash drives and SSDs for both logical and physical damage.
Yes. RAID0, RAID1, Volume Set, RAID5, RAID5+1, RAID5EE, NAS and SAN. Each array is quoted individually because the work depends on how many drives are involved and how they failed.
Yes. All recovery work is strictly confidential and your files are only handled by our technicians.
Bring the drive to us for a free diagnosis. You will know exactly what can be recovered and what it costs before anything starts.